I loaded my DibzPay credits but was credited an amount less than that which I loaded.

You most likely had a negative balance on your DibzPay wallet because your previous parking fee was greater than the amount of DibzPay credits you had in your DibzPay Wallet. In this case, the negative balance has been deducted from the amount you have just loaded. If you did not have a negative balance, do contact us through our in-app.

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